Shipping and Delivery Policy
At Ducon Space, every item is made-to-order, ensuring top-notch quality for each piece you order. Because we collaborate with a diverse range of artists and manufacturers worldwide, delivery times may vary, which allows us to offer competitive pricing.
Shipping Carriers: USPS, FedEx, DHL, UPS, EMS, and Local Post
Order Processing: Begins once payment is confirmed.
Shipping & Handling
During busy occasions like Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day, Independence Day, Halloween, and Christmas, please expect potential delays.
|
PRODUCT
|
PRODUCTION TIME (Business Days)
|
US SHIPPING TIME (Business Days)
|
| Ornament | 3-5 | 7-10 |
| Apparel | 2-4 | 5-7 |
| Poster |
2-4
|
5-7 |
| Mug |
2-4
|
5-7 |
| Canvas |
2-4
|
5-7 |
| Blanket | 2-4 | 5-7 |
| Fluffy Slippers | 5-7 | 7-10 |
| Sweatshirt | 5-7 | 10-15 |
| Keychain | 3-5 | 10-15 |
| Stocking | 3-5 | 10-15 |
| Garden Stake |
3-5
|
10-15 |
| Metal Sign |
3-5
|
10-15 |
| Wood Sign (Door Sign) | 3-5 | 10-15 |
| Key Hanger | 3-5 | 10-15 |
| Decorative Mat | 3-5 | 10-15 |
| Passport Holder | 3-5 | 10-15 |
| Luggage Cover | 3-5 | 10-15 |
| Remembrance Collar Sign |
5-7
|
10-15 |
| AOP Sweatshirt | 5-7 | 10-15 |
| Acrylic Plaque | 5-7 | 10-15 |
| Candle Holder | 5-7 | 10-15 |
| Photo Frame | 5-7 | 10-15 |
| Tumbler | 5-7 | 10-15 |
| Pillow | 5-7 | 10-15 |
| Camping Tarp | 5-7 | 10-15 |
| Graduation Stole | 3-5 | 7-10 |
Please Note:
- US Orders: The estimated delivery time applies to standard shipping within the US.
- Puerto Rico, Guam, Hawaii: Add 7-10 days to the standard US delivery time.
- Military Regions: Limited delivery options available.
- International Orders: May experience customs delays. We cannot influence customs processes.
- Large Orders: Items like Canvas and Posters cannot be shipped to PO Boxes and may be sent separately for safe delivery.
Order Tracking: A tracking link will be emailed once your order is ready for shipment. Please allow 5-7 days for carrier tracking to update.
Incorrect Address: Please ensure your address is correct at checkout. We are not responsible for packages delivered to the wrong address.
If you have any questions or need assistance, don't hesitate to contact us. Thank you for choosing Ducon Space!