Last updated: June 13, 2025
Overview
At Duconspace, all products are made-to-order and shipped directly from our trusted fulfillment partners around the world. This ensures quality, efficiency, and meaningful delivery.
Processing Time
- Orders typically take 2–5 business days to be produced before shipping.
- Personalized items may require additional time depending on complexity.
Shipping Regions & Times
We partner with global fulfillment centers to deliver faster worldwide. Estimated delivery times (after processing):
- United States: 5–10 business days
- European Union & United Kingdom: 7–14 business days
- Australia & New Zealand: 7–14 business days
- Vietnam & Asia-Pacific: 5–12 business days
- Rest of World: 10–20 business days
Note: These are estimates. Delays may occur due to customs, carrier schedules, or peak seasons.
Shipping Costs
- Shipping fees are calculated at checkout based on destination and product type.
- Customs duties or import taxes are the responsibility of the customer unless otherwise stated.
Tracking Orders
- Once shipped, you will receive a tracking number via email.
- Please allow up to 48 hours for tracking information to update.
Wrong Address & Failed Delivery
- Customers are responsible for providing accurate shipping addresses.
- We are not responsible for failed deliveries due to incorrect addresses.
Contact Information
- Email: support@duconspace.com
- Phone (US): +1 505-585-2855
- Vietnam Studio Address: I1 Imperia Smart City, Tay Mo Ward, Ha Noi, Vietnam
- Business Operator (USA) Blackants LLC, 1209 Mountain Rd Pl NE, Albuquerque, NM 87110
- Business Hours: Monday to Friday, 9 AM – 5 PM (PST)
