Privacy policy

Last updated: October 22, 2026

At Duconspace, operated by Blackants LLC, we value your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit duconspace.com or place an order.

1. Information We Collect

  • Full name, billing and shipping addresses
  • Email address and phone number
  • Payment details (processed by our payment providers — we never store full card numbers)
  • Order history and the personalization details you submit, including uploaded photos and text
  • Device and technical data such as IP address, browser type, cookies, and analytics data

2. How We Use Your Information

  • To produce, ship, and support your order
  • To send order and shipping updates
  • To verify payments and prevent fraud
  • To improve our website and customer experience
  • To send marketing emails, only if you opt in
  • To comply with legal, tax, and accounting obligations

Photos and personalization details you upload are used only to produce your order. We do not use them in advertising or publish them without your permission.

3. Sharing Your Information

We do not sell your personal information. We share it only with service providers that help us run our business:

  • Shopify — our e-commerce platform
  • Payment providers — such as Shopify Payments and PayPal
  • Production partners — in the United States and China, who receive the order and personalization details needed to make your item
  • Shipping carriers — such as USPS, UPS, FedEx, DHL, and other logistics partners
  • Analytics and advertising tools — such as Google Analytics, Google Ads, and Meta Pixel, where enabled and subject to your cookie choices

Because our partners are located in several countries, your information may be processed outside your country of residence. We share only what each partner needs to perform its service.

4. Your Consent and Choices

By placing an order or contacting support, you consent to our use of your information for that purpose. You can unsubscribe from marketing emails at any time using the link in each email, and you can withdraw consent by emailing support@duconspace.com.

5. Security

Our store is hosted on Shopify, which uses SSL encryption, secure servers, and PCI-DSS-compliant payment processing. No online system is 100% secure, but we follow industry practices to protect your information.

6. Cookies & Tracking Technologies

We use cookies to keep the website working, remember your preferences, measure traffic, and — where you allow it — show relevant ads. You can manage cookies through our cookie banner (where shown) or your browser settings.

7. Your Rights

Depending on where you live (for example the European Union, United Kingdom, or California), you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing or the “sale/sharing” of personal information for targeted advertising. To exercise these rights, email support@duconspace.com. We will respond within the time required by law.

8. Data Retention

We keep order information for as long as needed to fulfill your order, provide support, and meet legal, tax, and accounting requirements. You may request deletion of your data unless we are legally required to keep it.

9. Children

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

10. Changes to This Policy

We may update this Privacy Policy. Changes are posted on this page with a new “Last updated” date.

Business and Contact Information

Duconspace is a personalized gift brand operated by Blackants LLC, a business registered in New Mexico, United States — Filing No. 0002516779.

Email: support@duconspace.com
Phone: +1 (505) 585-2855
Support hours: Monday–Friday, 9:00 AM–6:00 PM (GMT+7)

Operating and design office:
P202, Lot 06, Vo Nguyen Giap Boulevard, Hac Thanh Ward, Thanh Hoa, Vietnam

US customer-support mailing address:
25 SE 2nd Ave Ste 550 #31056, Miami, FL 33131, United States