Last updated: June 13, 2025
Overview
Duconspace (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our store.
Who We Are
Duconspace is operated by Blackants LLC, a registered business entity based in New Mexico, United States. Our creative studio in Hanoi, Vietnam handles design and customer experience. Fulfillment partners worldwide manufacture and ship products directly to customers.
Information We Collect
- Personal details such as name, email address, billing/shipping address, and phone number.
- Payment information (processed securely by third-party providers, never stored by us).
- Order details and communication history with our team.
- Website usage data collected via cookies and analytics tools.
How We Use Your Information
- To process and deliver your orders.
- To communicate with you regarding orders, products, or promotions.
- To improve our services and website experience.
- To comply with applicable legal requirements.
Sharing Information
We do not sell your personal information. We only share it with trusted third parties necessary to operate our store:
- Payment processors (e.g., Shopify Payments, PayPal, Stripe) to handle secure transactions.
- Fulfillment partners to produce and deliver your orders.
- Shipping carriers (e.g., USPS, DHL, FedEx) to complete delivery.
Data Protection & Security
Your data is protected using encryption and industry-standard safeguards. While no system is 100% secure, we take reasonable steps to protect your information against unauthorized access or misuse.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing emails at any time.
- Request details about how your data is collected and used.
Governing Law
This Privacy Policy is governed by the laws of the State of New Mexico, United States, consistent with our business registration under Blackants LLC.
Contact Information
- Email: support@duconspace.com
- Phone (US): +1 505-585-2855
- Vietnam Studio Address: I1 Imperia Smart City, Tay Mo Ward, Ha Noi, Vietnam
- Business Hours: Monday to Friday, 9 AM – 5 PM (PST)
- Business Operator (USA): Blackants LLC, 1209 Mountain Rd Pl NE, Albuquerque, NM 87110
