Terms of service

  • Terms of Service

    These Terms of Service (“Terms”) govern your use of the Duconspace website and any related services operated by Blackants LLC. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.


    1. Eligibility & Use of Our Store

    To use our website or make a purchase, you must be at least the age of majority in your state or province of residence. You agree not to use our products or services for any unlawful or unauthorized purposes or violate any applicable laws in your jurisdiction.


    2. General Conditions

    We reserve the right to refuse service to anyone for any lawful reason at any time. You understand that your non-payment content may be transferred unencrypted over various networks. Payment information is always encrypted during transfer.


    3. Accuracy, Completeness & Timeliness of Information

    We strive to ensure that information on our site is accurate and up to date. However, we cannot guarantee that all information is error-free, complete, or current. Product descriptions, pricing, and availability may change without notice.


    4. Products & Services

    Some items may be available exclusively online and in limited quantities. All personalized and made-to-order products are subject to our Return & Refund Policy. We reserve the right to modify or discontinue products at any time.


    5. Billing & Account Information

    You agree to provide accurate and up-to-date purchase, payment, and account information for all transactions. It is your responsibility to update your email, shipping address, and payment details as needed.


    6. Third-Party Tools & Services

    We use third-party providers such as payment gateways, shipping carriers, and analytics tools to operate our business. These providers only receive the information necessary to perform their services and are obligated to protect your data.


    7. User Comments, Feedback & Submissions

    If you send us comments, suggestions, reviews, or creative ideas, you agree that we may use them without restriction. We are not required to maintain confidentiality, provide compensation, or respond to your submissions.


    8. Prohibited Uses

    You are prohibited from using the site or its content to:

    • Engage in unlawful activities
    • Violate international, federal, or local laws
    • Infringe upon intellectual property rights
    • Harass or harm others
    • Upload malicious code or interfere with website security
    • Collect or track personal information without consent

    9. Disclaimer of Warranties & Limitation of Liability

    We do not guarantee uninterrupted, timely, secure, or error-free service. All products and services are provided “as is” and “as available,” with no warranties of any kind.

    To the fullest extent permitted by law, Blackants LLC / Duconspace shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website or products.


    10. Indemnification

    You agree to indemnify, defend, and hold harmless Blackants LLC, Duconspace, and affiliated parties from any claims, damages, losses, or expenses resulting from your breach of these Terms or violation of any laws or third-party rights.


    11. Changes to These Terms

    We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated Terms.


    12. Governing Law

    These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the State of New Mexico, without regard to conflict-of-law principles.


Business and Contact Information

Duconspace is a personalized gift brand operated by Blackants LLC, a business registered in New Mexico, United States — Filing No. 0002516779.

Email: support@duconspace.com
Phone: +1 (505) 585-2855
Support hours: Monday–Friday, 9:00 AM–6:00 PM (GMT+7)

US customer-support mailing address:
25 SE 2nd Ave Ste 550 #31056, Miami, FL 33131, United States

Operating and design office:
P202, Lot 06, Vo Nguyen Giap Boulevard, Hac Thanh Ward, Thanh Hoa, Vietnam

The US mailing address is not a retail store, warehouse, or walk-in return location. Do not send a return without written authorization.