Last updated: June 13, 2025
Introduction
These Terms of Service ("Terms") govern your use of the Duconspace website and any related services provided by Duconspace. By accessing or using our website, you agree to be bound by these Terms.
Duconspace is a personalized gift brand operated by Blackants LLC, a registered business entity based in New Mexico, United States. All payments, billing, and legal operations are managed under Blackants LLC. Our creative design studio in Hanoi, Vietnam handles ideation and artwork production. We partner with fulfillment providers worldwide to deliver made-to-order gifts globally.
Use of Our Online Store
You must be at least the age of majority in your state or province of residence to use this site or make purchases. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.
Accuracy of Information
We strive to ensure that all information provided on our site is accurate, complete, and current. However, we are not responsible if any information is not accurate, complete, or current. Product descriptions, prices, and availability may change without notice.
Products and Services
Some products or services may be available exclusively online with limited quantities. These are subject to our Return & Refund Policy. We reserve the right to discontinue any product at any time.
Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all transactions. You are responsible for updating your account and other information, including email and payment details.
Third-Party Services
We may use third-party service providers (e.g., payment processors, shipping carriers) to operate parts of our store. These providers will only have access to the personal information necessary to perform their functions and must protect your data.
User Comments and Submissions
Any comments, feedback, or suggestions you send to us may be used without restriction. We are under no obligation to maintain them in confidence, pay compensation, or respond.
Prohibited Uses
You are prohibited from using the site or its content for unlawful purposes, to violate laws, infringe intellectual property rights, or interfere with the site’s security features.
Disclaimer of Warranties & Limitation of Liability
We do not guarantee uninterrupted, timely, or error-free service. All products are provided "as is" without warranties. In no case shall Duconspace or Blackants LLC be liable for any injury, loss, or damages arising from your use of the service or products.
Indemnification
You agree to indemnify and hold harmless Duconspace, Blackants LLC, and affiliates from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.
Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page, and continued use of the site constitutes acceptance of those changes.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to conflict of law principles.
For clarity: Blackants LLC (USA) is the registered business entity responsible for payment processing and legal obligations. The Vietnam-based studio handles design and creative operations, but does not serve as the contracting or payment entity.
Contact Information
- Email: support@duconspace.com
- Phone (US): +1 505-585-2855
- Vietnam Studio Address: I1 Imperia Smart City, Tay Mo Ward, Ha Noi, Vietnam
- Business Operator (USA) Blackants LLC, 1209 Mountain Rd Pl NE, Albuquerque, NM 87110
- Business Hours: Monday to Friday, 9 AM – 5 PM (PST)
